Privacy Policy

This Privacy Policy explains how Tribia (“I,” “my,” or “the Company”) collects, uses, and protects your personal data when you visit my website tribiaspanish.com, book my services, or communicate with me.

I am committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller

The data controller responsible for your personal information is:

Responsible: María Gómez Otero
NIF: 50485117W
Email: tribia.maria@gmail.com
Location: Almansa 17 28300 Aranjuez, Spain
Website: https://tribiaspanish.com

2. Data I Collect

I may collect and process the following categories of personal data:

Identification and contact details: name, email address, and phone number (if provided).
Service-related information: bookings, messages, and other information necessary to provide my services.
Payment information: processed securely through third-party providers (I do not store card details).
Technical data: IP address, browser type, device information, and website usage data collected through cookies (see Section 7).

3. Purpose and Legal Basis of Processing

I process your personal data for the following purposes and under these legal bases, as defined by GDPR:

To provide services: managing bookings, delivering Spanish lessons, and processing payments (contractual necessity).
To communicate with you: responding to inquiries and providing service updates (legitimate interest).
To send newsletters and marketing emails: only when you have provided explicit consent.
To comply with legal obligations: such as tax and accounting regulations (legal requirement).
To improve services and website functionality: analysing website traffic and user behaviour (legitimate interest).

4. Data Retention

I retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Once data is no longer needed, it will be securely deleted or anonymised.

5. Data Sharing

I do not sell, rent, or trade your personal information.
However, I may share your data with trusted third parties when necessary to deliver my services, such as:

Payment processors (e.g., Stripe, PayPal)
Scheduling and booking tools (e.g., Calendly, Google Calendar)
Email marketing platforms (e.g., Mailerlite, if you subscribe to my newsletter)
Video conferencing platforms (e.g., Zoom)

All third-party providers are carefully selected and are GDPR-compliant.

6. International Data Transfers

Some of my service providers may be located outside the European Economic Area (EEA). In such cases, I ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other GDPR-compliant mechanisms.

7. Cookies and Tracking Technologies

My website uses cookies and similar technologies to:

Ensure the website functions properly
Analyse traffic and improve performance
Personalise your browsing experience

You can control or disable cookies through your browser settings. For more information, see my [Cookie Policy] (optional separate page).

8. Your Rights under GDPR

Under the GDPR, you have the right to:

Access the personal data I hold about you
Rectify inaccurate or incomplete data
Request erasure (“right to be forgotten”)
Restrict processing of your personal data
Withdraw consent for data processing at any time
Data portability: request a copy of your data in a machine-readable format
Lodge a complaint with a supervisory authority

To exercise your rights, contact me at tribia.maria@gmail.com

9. Security of Your Data

I implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
However, no online transmission or storage method is 100% secure, and I cannot guarantee absolute security.

10. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in legislation, services, or business practices.
The updated version will always be available on this page, with the revised effective date.

11. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact me at:

Email: tribia.maria@gmail.com
Location: Aranjuez, Spain